Terms and Conditions

Please read these terms carefully before using our website or ordering services.

1. Agreement to Terms

By accessing and using this website, dining at Namaste Mate, or placing an order through our portal, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Online Ordering & Accuracy

When placing an order through our website or affiliated partner links, you agree to provide complete, accurate, and up-to-date contact, payment, and delivery information.

3. Pricing & Currency

All prices displayed on this website are in Australian Dollars (AUD) and are inclusive of GST where applicable. We reserve the right to alter pricing, special offers, and menu availability at any time without prior notice.

4. Delivery & Pickup Times

Estimated preparation and delivery times are guidelines. Delivery times may vary depending on traffic, weather conditions, and peak kitchen demand. We endeavor to deliver your order freshly cooked and in optimal condition.

5. Cancellations and Refunds

If you need to adjust or cancel an order or booking, please call us directly as soon as possible. Refund requests for incorrect or unsatisfactory items are assessed promptly by our customer management team.

6. Intellectual Property

All text, graphic branding, logos, food imagery, and website layout elements belong to Namaste Mate Indian Restaurant and are protected under applicable Australian and international copyright and trademark laws.

7. Contact Inquiries

For any questions regarding our terms and conditions, please contact our team via email at [email protected] or call +61 435 997 764.